This issue was resolved by navigating to, and deleting, the Working Documents folder in the C:\ConsultingServices directory. Deleting the entire folder may be preferable as the CTS program will redownload all necessary files upon relaunching.
Had ticketer Navigate to - C:\Consultingservices
- located folder titled Working Documents - deleted "Working Documents" folder.
- Issue resolved upon deletion of the folder.
If a Reinstall of CTS is necessary make sure to delete the c:\ConsultingServices folder to ensure an entirely fresh installation.